top of page

Conflict Management for Leaders




2 Hours


About the Course

Course Description:

The Conflict Management for Leaders course equips participants with the essential skills and strategies needed to effectively handle and resolve conflicts within their teams and organizations. Through interactive discussions, case studies, and practical exercises, participants will learn to navigate challenging situations, foster a positive work environment, and promote collaboration and productivity.

Key Learning Objectives:

  • Understand the nature and types of conflicts that arise in leadership roles

  • Develop strategies to identify and proactively address conflicts before they escalate

  • Learn effective communication techniques for handling difficult conversations

  • Gain insights into managing diverse perspectives and personalities

  • Acquire skills to facilitate healthy conflict resolution and promote a positive work culture

Course Format:

This two-hour course is designed to be engaging, interactive, and practical, allowing participants to apply conflict management strategies directly to their leadership roles. The course will include a mix of presentations, group discussions, case studies, role-plays, and experiential activities. Participants will have the opportunity to learn from real-world examples and share their own experiences, fostering collaborative learning environments.

Who Should Attend:

This course is specifically tailored for leaders at all levels, including managers, supervisors, team leaders, and department heads. It is ideal for professionals seeking to enhance their conflict management skills and build harmonious work environments. Additionally, individuals aspiring to leadership positions or newly appointed managers will benefit from the foundational knowledge and techniques provided in this course.


  • Participants should have some prior leadership experience or have recently transitioned into a leadership role.

  • Some basic knowledge of team dynamics and workplace relationships would be beneficial.

Overall, this course empowers leaders with the tools and strategies needed to proactively manage conflicts, foster a positive work environment, and build stronger and more collaborative teams. Participants will leave with practical skills they can immediately apply to their daily leadership practices.

Your Instructor

bottom of page